Frequently asked questions
How long does shipping take?
STANDARD ($9): 2 – 5 business days after dispatch
EXPRESS ($12): 1 – 2 business days after dispatch
*Due to COVID-19, there may be delays with domestic and international shipping.
ECONOMY SHIPPING ($11 AUD) - 10 + Business days after dispatch (no track n trace)
STANDARD- ($15 AUD) 6 + Business days after dispatch$15.00 AUD
- We DO NOT deliver to PO box, please ensure your delivery address is residential or business address
PLEASE NOTE: La Shades will not be held responsible for stolen items if you authorise for your package to be left unattended/without a signature.
What payment methods do you accept?
- Debit / Credit card
Please be aware that any items shipped outside of Australia may be subject to import duties/ or taxes applicable to youir country/ or the country you're shipping to. Customers will be responsible for these additional charges that incur for custom clearance when your package reaches your country.
Unfortunatley, La Shades has no control over these charges and cannot predict what they may be.
Customs policies vary from country to country; we reccomend that you contact your local customs office for further information.
Returns & Exchange
To return orders please contact us at Lashadesau@gmail.com with your full and order number.
Please note that shipping and other charges to return items are at the customers expense.
Change of mind?
Please choose carefully as refund are not normally provided where you have simply changed your mind or made a wrond selection. We recommend you carefully preview andy orders before adding them to your shopping cart and proceeding with your order.